News and Updates
We want to help you be successful and make full use of the CasaManager products and services. To that end, we developed a broader platform to share tips and other useful information to our clients. Our goal is to publish once a week to this space. We would love to hear your ideas for topics you’d like to share or learn more about, please send us a note.
Veteran’s Day Tribute
The staff at CasaManager would like to extend our heartfelt gratitude to our military veterans who fought to defend our freedom on domestic and foreign soil. We know that this was not just a service to country, but also a sacrifice of time away from loved ones and all...
Fourth Quarter Blues?
Why Not Start the New Year With an Upgrade to Our Web-Based System? If you are still using any CasaManager version older than version 16, then you are missing out on some incredible workflow features, functions, and reporting upgrades. If you are not using...
Understanding the Volunteer Status and Code
What’s the Problem? You have a volunteer whose status is green, yellow, or red but you can’t assign the volunteer to a case. The volunteer code is set to either “Info” or “Trainee”. What’s the Solution? First, you need to know that volunteers’ statuses and...
It’s VOCA Time!
As many agencies are preparing to complete the VOCA reporting cycle, we know that we have several new agencies that are not aware of the VOCA functions available in CasaManager to aid you. You may capture your VOCA data one of two ways, depending on...
How to Assign RED Status Volunteers
Many of you have become accustomed to how we allowed you to assign RED status volunteers in the previous version, so you may have had difficulty assigning them in the current version. The Old Way: To assign a RED status volunteer in version 15, you had to...
How to Properly Log Out of CasaManager
What’s the Problem? We field tech support requests from customers who get a message that “You Have Exceeded Your License Count” and you know for sure that you have not done so. Simply quitting your web browser will not log you out of CasaManager. This just...